Leonie Bulman's recent articles
Advocacy Tracker: helping brands drive more online advocacy
With the correct tools and insights, brands now have the power to drive more online recommendations for their products. The Advocacy Pyramid gives brands an instant overview of their key strengths and weaknesses, helping them to build a well-informed marketing strategy.
- Focus messaging on the reasons consumers recommend you to others: Understanding explicit recommendations, and why current users tell others to buy a specific product, means brands can align with the advocates who have the strongest influence on potential customers
- Capitalise on your brand's key strengths against competitors: Implicit advocates recommend a product by saying it is "the best" or "better" (or "faster", "more effective", "stronger", etc...). Understanding implicit advocacy allows brands to measure how favourably their products are compared with competitors on the market
- Drive more prompted advocacy by including reviews with recommenders on key sites: As shown in last week's article on prompted advocacy, this comes from consumers ticking a box on a review form. Adding these review forms to a brand website can increase the overall level of positive advocacy aorund a brand
If you would like to find out more about our new Advocacy Tracker, you can download a full overview here or read our sample report on why consumers recommend Neutrogena Naturals. Advocacy Tracker helps brands understand why consumers recommend them to others.